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Design and file preparation
Should I use CMYK for my artwork?

We recommend using CMYK (Cyan, Magenta, Yellow, and Key or Black) for printed projects. This ensures that you will get the right colors in the final printed product.

Will the colors in the printed design look the same as the ones in the artwork I submitted?

We do our best to give our customers the best color match for their artwork. However, getting the exact color match is not always possible. The texture, finish, and type of material used for the project could affect the colors on the final printed product.

How do I improve the quality of my image?

Some images appear blurry when printed because of low image resolution, which makes the artwork look pixelated. To fix this, use an image with at least 300 dpi.

What is a proof?

A proof allows you to see a print-ready version of your file before we print it. It shows any technical issues in your design and includes recommendations from our prepress team on how to make your artwork file ready for printing. 

Do you charge extra for the proof?

Not at all.The proof is complimentary as part of our free file review service. You can request one even before placing an order.

Are the print templates free?

Yes, all our templates are free to use. Simply select the right template for your project and then download the file type that’s compatible with your preferred design software.

What image resolution is best for photos?

The ideal resolution for images is 300 dpi and 400 dpi for text.

My file is in RGB. Can you change it to CMYK?

Yes, we can. However, the switch can make the colors different in the final print. We will send you a PDF proof of your file so you can see how your project will look like before we begin printing.

What file formats do you accept?

We accept print-ready files in the following formats: PDF, AI, CDR, JEPG, and PSD.

What are my next steps upon receiving the proof?

Review the proof carefully to see all the notes from our team. If you don’t agree with the changes and recommendations, you may reject the proof and let us know how to proceed with your project.

If you agree to the changes, please approve the proof, and continue to checkout for payment. We can only print your project once you’ve sent the proof approval and full payment.

How do I use a print template?

Print templates are a great way to make great designs in just a few steps. Our print templates are set up with the proper bleeds and margins to help make your artwork print-ready once you are done designing.